🚚 Delivery & Shipping
How long does delivery take?
+
Most custom orders are printed and shipped within 24 to 48 hours. Delivery in Noida & Delhi NCR takes 1 to 2 business days. For the rest of India, delivery usually takes 3 to 5 business days depending on your pincode.
Is same-day delivery available in Delhi NCR?
+
Yes! We offer express same-day / next-day delivery in Noida, Greater Noida, Delhi, and Gurgaon for select merchandise ordered before 12 PM.
How can I track my order status?
+
You can track your order anytime on our Track Order Page by entering your Order ID and mobile number or email.
🎨 Custom Design & Printing
Can I upload my own photo or company logo?
+
Absolutely! Our online interactive Design Studio allows you to upload high-resolution images, add custom text, change colors, and position your logo exactly where you want on T-shirts, Mugs, Visiting Cards, Mobile Covers, and more.
What image format works best for custom printing?
+
For crisp, high-quality printing results, we recommend uploading PNG, JPG, or SVG files with a resolution of 300 DPI or transparent PNG backgrounds.
💳 Payments & Cash on Delivery
Is Cash on Delivery (COD) available?
+
Yes, Cash on Delivery (COD) is available across major pincodes in India for custom printed products! You can pay cash when the parcel is delivered to your doorstep.
Will I get a tax invoice with my order?
+
Yes, a GST Tax Invoice is generated automatically after placing an order and is included inside your delivery package as well as emailed to you.
🔄 Returns & Replacements
What if my item arrives damaged or misprinted?
+
If your item arrives damaged or with a printing defect, please contact our support team within 48 hours of delivery at support@buybuykart.com with a picture of the product. We will issue a free 100% replacement immediately!